The staff of TOTAL PLANNING or the final customer, the National Aeronautical Authority or the Quality Assurance Representative (RAC) or any other person designated by TOTAL PLANNING will have free access to the supplier’s facilities, as well as their chain of cooperators, to witness evidence, review documentation or any other practice that the Quality Management deems necessary, in no case exempting the supplier from the responsibility of the manufactured product or equipment.

The supplier will keep archived for at least 15 years from the shipment of the elements, the test and inspection documents, etc., as well as the control data that cover the final product of each order, being able to be in computer support from two years, at the end of this period the supplier will request instructions for its destruction or delivery to the Quality Manager of TOTAL PLANNING.

The supplier will send the delivery note, the test certificate (Test Report), when applicable, and the certificate of conformity with each shipment, establishing the conformity of the products with the requirements of the plans, standards and specifications (latest applicable edition) and detailing any agreed deviation.

In case of not having the documents mentioned at the time of receiving the product, a nonconformity report will be issued that will prevent the final acceptance of the product by TOTAL PLANNING.



Prior to the start of the work, the supplier must demonstrate to have a quality system certified EN 9100 for aeronautical products, likewise must inform each subcontractor used in order to be accepted by TOTAL PLANNING. If it is non-aeronautical material, the applicable specification will be ISO 9001 or approval by TOTAL PLANNING.



It will be understood that the PLANE is the contractual document that defines the product, being the specifications, standards and other documents linked to it also mandatory.

The subcontractor will be responsible for the conformity of its production based on the documentation sent by TOTAL PLANNING.

In the event that the decision of TOTAL PLANNING is to carry out an inspection at source, the subcontractor must notify TOTAL PLANNING of the completion and acceptance of the inspection of the subcontracted work so that TOTAL PLANNING can carry out the inspection at source, at least three (3). ) business days in advance.

The subcontractor must inform each subcontractor used in order to be approved by TOTAL PLANNNING.

The subcontractor in turn is not authorized to transfer a job or part of it to a place outside its facilities. If the subcontractor needs to transfer part of the work assigned outside its facilities, it must submit a detailed Control Plan to TOTAL PLANNING for approval.

The subcontractor will maintain the confidentiality of the work carried out for TOTAL PLANNING requesting if its dissemination is considered appropriate, being studied in that case.

The subcontractor will not supply any element of the project for which it has contracted, including those rendered useless to any entity other than TOTAL PLANNING.

Any discrepancy of the product detected in the final customer for breach of the delivery conditions according to the applicable documentation, must be addressed by the subcontractor together with TOTAL PLANNING.

If the subcontractor is obliged to ensure that the manufacturing, inspection, protection, etc. operations are shown in the Manufacturing Orders, the first one will be sent to TOTAL PLANNING for review and approval.

The subcontractor will provide the documentary evidence to TOTAL PLANNING showing that the facilities, equipment and personnel involved in the special processes have been reviewed, qualified and approved and that they are monitored at all times. If the subcontractor is in the process of validation, the certification dossier will be sent by TOTAL PLANNING to the client.

For END (Non-Destructive Testing) processes, the subcontractor shall have at least the support of a Level III valid for each of the applicable END techniques (internally or through an external agency).

The treatment and disposition of the non-conforming elements will be developed in the corresponding Quality Plan.

The subcontractor will provide TOTAL PLANNING with the relevant data and reports related to non-conforming products already sent, where reliability or safety operations could be affected. This information will include a clear description of the nonconformity, the designation of the part / component including the complete identification data that give rise to a concise and unique identification of the affected part, P / N’s, quantity sent, shipping dates, etc.

The subcontractor is not authorized neither to release nor to send a piece to TOTAL PLANNING with a non-conformed non-conformity without having previously been accepted in writing.

The acceptance of a Nonconformity cannot be used as an argument for the acceptance of similar deviations by the subcontractor.

The acceptances of materials that suppose complementary works in TOTAL PLANNING can be transferred, once they are valued, to the subcontractors that produced them.

The subcontractor will be responsible for the nonconformities that have been produced under its responsibility, even if they have been detected in products sent to TOTAL PLANNING, final customer or already in service, regardless of the termination of the contract. The supplier will assist TOTAL PLANNIG in the analysis of the derived problems, as well as in the determination of the root cause referring to the elements sent to TOTAL PLANNING.

The subcontractor will propose and establish a system (traceability) that, once approved by TOTAL PLANNING, guarantees control over the situation of the delivery items, including raw material.

The subcontractor will be responsible for the tools used in the manufacture and verification of the controlled elements, in such a way as to ensure the obtaining of conforming elements through them.

The subcontractor will have the means and objective evidence to demonstrate that controls are carried out to ensure the goodness (calibrations, if applicable) of the tools / equipment necessary for the project in question. Calibration outsourcing may be carried out provided that traceability with recognized standards (ENAC) is demonstrated.

Repairs on tools that affect their configuration must be notified to TOTAL PLANNING before initiating such repair.

Maintenance and periodic verification of the tools will be the responsibility of the subcontractor. The subcontractor will be responsible for the proper use of the tools.

The subcontractor will ensure that the delivery system protection system is adequate to avoid deterioration (bumps, rubbing) during transport and handling until the situation of its use in TOTAL PLANNING.

Special packaging conditions will be defined in the applicable documentation.



IPA is required on the first manufactured part of each Part Number and must be submitted for approval to TOTAL PLANNING before delivery.

This IPA must be carried out according to EN 9102 and must include the traceability and certificates of raw material, dimensions, etc., used during manufacturing and inspection. The availability of IPA must be communicated by the subcontractor at least three (3) days before its completion, for acceptance of origin of the IPA by TOTAL PLANNING, if so decided.

Following the approval of the IPA, any change in the process, product, materials or manufacturing means that may alter the results of the previous IPA will require the approval of TOTAL PLANNING and the realization of a new IPA.



Parts and assemblies must always be identified, labeled, with applicable delivery documentation that guarantees their traceability.

The packages must be consistent, resistant to the weight they are going to support, clean, without chips, or grease, oils, damp and other foreign particles to guarantee their correct delivery status, that is, without bumps, friction and other damages.

The elements will always be received clean, dry, free of foreign matter, oils, lubricants and always protected with plastic or antioxidant paper and with elements that guarantee their total immobilization.

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We have the international environmental standard ISO14001 since December 2021